There are currently shipping delays due to COVID. 

Shipment processing time

All orders are processed within 2-5 business days. 

Deliveries do not occur on weekends or public holidays. If there are any delays we will be in touch. 

 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment confirmation and order tracking

You'll receive a shipment confirmation and tracking number once your order has been dispatched.  

 

Customs, duties, and taxes

Dreamers is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Dreamers is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

International Shipping Policy

Dreamers ship globally. 

 

Returns Policy

Visit our Returns page 

For more information, email dreamers@dreamers.company or reach out to us on live chat.